At Jefferson Lines, we have nothing against a person with “baggage” of any amount or size! We’re all about equal baggage opportunity!
For those of you who just want the facts, here are the basics of the Jefferson Lines baggage policy:
The maximum liability to Jefferson Lines is $250 per Adult ticket and $125 per Child ticket for all checked baggage. Jefferson Lines will only be responsible to the extent of the actual loss or damage sustained based on the actual baggage at the time and place of checking.
For those detail oriented passengers, you can find more details below.
Baggage Allowance and Liability
Per the Jefferson Lines baggage policy, we are not liable for any unchecked baggage that may be lost, stolen, or damaged. Please keep all your personal belongings, especially valuables such as cell phones, tablets, laptops, purses/wallets, and medications in your possession at all times.
Need to Transport More?
As we are an equal baggage opportunity company, we have no qualms about transporting extra or oversized baggage. Unfortunately, due to space limitations though, not all excess and/or oversized baggage can travel on the same bus and schedule as you do. Depending on how full the bus is, you may be required to ship your extra baggage via Jefferson Package Express on the next available schedule.
There is an additional fee of $30-$45 per excess or oversized baggage depending on how far it needs to travel. Please check with your local bus station and agent for details. The entire shipment of excess baggage is valued at $250 for free if you should need to file a lost, stolen, or damaged claim. For information regarding baggage insurance for checked baggage or declared value for excess and oversized baggage, please see the Baggage Insurance section.
Acceptable Baggage Type
As a rule of thumb, we ask that you ensure that the material of your baggage is sturdy and will not tear or rip easily as baggage may shift during transit. The following is a list of acceptable baggage types.
As a friendly caution, please take care when packing fragile items and use bubble-wrap or Styrofoam packing material (i.e. packing peanuts) to ensure that they are safe for transport. Please don’t pack fragile items in clothing, bedding, or newspaper as baggage may move about in transit.
Bicycles transported in baggage service are subject to the size and weight limitations for baggage and must be contained in wood, leather, canvas, or other substantial carrying case. If the bicycle exceeds the size or weight limitations, per the Jefferson Lines baggage policy, it may be transported in express service under the Xpress Baggage Service subject to express terms and conditions. A reduced express charge of $30, $35 or $40 will be assessed for each oversize/overweight bicycle transported.
Strollers and car seats
We don’t charge for bringing a stroller or car seat onboard a Jefferson Lines bus. You can check a stroller underneath the bus in addition to your maximum checked baggage allowance and a car seat in addition to your carry-on baggage.
Car seats may be used for children on the bus in the adjoining seat to the parent. If the child is under 2 years of age and eligible to travel for free, the adjoining seat can be used for free unless seating capacity becomes an issue. The driver may ask the parent to hold the child on his/her lap and check the car seat underneath the bus. In order to guarantee use of the adjoining seat for the car seat and/or child, a child’s ticket must be purchased for that seat.
Car Seat Safety
You should ensure that your child seat has been approved for use in a motor vehicle, and is used in accordance with the manufacturer’s instructions. Although many of Jefferson Lines buses are equipped with seat belts, it is not guaranteed. As the parent, you are responsible for providing the necessary strapping or webbing for the car seat and for securing it to the bus seat.
Prohibited Items on the Bus
Jefferson Lines wants to ensure the safe travel and transport of our passengers and their baggage. For that reason, we ask that you please take a look at this overview of allowed and prohibited items on the bus.
Medications & special needs devices: Allowed in your carry-on and checked baggage. However, we strongly advise that you keep all mediations and prescription drugs in your carry-on so that you are in full possession of it at all times.
Food, drinks and accessories: Alcohol is not permitted on board or in checked baggage. Snacks, drinks and plastic silverware may be brought on board for use. Any glass containers or metal silverware must be in checked baggage.
Sharp objects: Most aren’t allowed on board but can be packed in checked baggage. Check the full list for details.
Sporting goods: Not permitted on board but can be brought in checked baggage.
Guns, firearms, explosives and dangerous chemicals: Not allowed at all anywhere on the bus or in baggage.
Flammable items: Mostly not allowed, except for lighters and matches. See the full list for more details.
Tools: Not allowed on board, but can be in checked baggage.
Martial arts items: Not allowed on board or in checked baggage, but can be shipped with our package delivery service, Package Express.
Hoverboards: Not allowed at all anywhere on the bus or in baggage.
Laptops and electronic devices: Not allowed as checked baggage, however they may be brought on board as a carry-on item.
Passengers may insure checked baggage for up to a maximum of $1,000 per adult ticket and $425 per child ticket. Please see the table below for value and pricing.
Jefferson Lines does not provide additional insurance for excess and oversized baggage, but you can pay a small fee for a declared value of the baggage. This means that if you should need to file a lost, stolen, or damaged claim, we will require proof of the value or depreciated value of the item or items you are filing a claim for. The most we can pay is $1,000*. Please see the table below for fees and declared values.
*Baggage shipped more than 800 miles is limited to a maximum $300 value. If you have overweight, oversized or excess baggage items worth more than $100 but less than $300, that you are shipping more than 800 miles, you can pay a declared value charge of $5.
Tagging and Transferring of Baggage
Please ensure that all checked bags have a baggage claim check AND an identification tag prior to placing baggage underneath the bus. Baggage claim checks can be obtained at the ticket counter or driver at bus stop locations prior to boarding. Please make sure your bags are properly tagged inside and out.
Do not throw away your travel itinerary! This document may be required in order to file a baggage claim.
Passengers are responsible for transferring their own bags between buses. Baggage assistance is available upon request. Special handling ID tags are available for customers that need help with their luggage, such as seniors, customers with disabilities, or adults traveling with small children.
Take your baggage to the bus and give it to the baggage handler or bus driver who will load the baggage underneath the bus. You are in charge of picking up your bags next to the bus at each transfer location and taking them to your connecting bus.