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If you need further information about fares, schedules or travel aboard Jefferson Lines, we want to hear from you. Fare and schedule information or customer service:.

Customer Service: 800-451-5333 |
Hours of Service:
Mon-Fri:  7:30AM – 7:00PM

Sat-Sun: 7:30AM – 4:00PM

NOTE: Due to weather related inquiries, call volume may be unusually high. We appreciate your patience as our team works to effectively service our passengers with their travel needs.

Customer Feedback: Online Form

Ticket Refunds: Online Form

Baggage Tracing: Online Form

Lost Luggage: 800-451-5333 (Press 3 for Lost Luggage)Online Form

Jefferson Lines Maintenance Facility: Phone: 800-451-5333 ext. 5447

Employment inquiries: Phone: 800-451-5333 ext. 5426