If you need further information about fares, schedules or travel aboard Jefferson Lines, we want to hear from you. Fare and schedule information or customer service:
Please Note: We’re still operating! For information regarding our Customer Care Travel Policy for ticket changes due to the Coronavirus (COVID-19). Please visit our Ticket Change and Refunds Page. All ticket change or online credit requests must be made no later than the day before originally scheduled travel or as soon as possible.
Customer Feedback: Online Form
Ticket Refunds: Online Form
Baggage Tracing: Online Form
Jefferson Lines Maintenance Facility: Phone: 800-451-5333 ext. 5447
Employment inquiries: Phone: 800-451-5333 ext. 5426