Although Jefferson Lines does our best to provide on-time performance, we do not guarantee arrival and departure times. As with any other form of public transportation, delays are possible and unpredictable. Please monitor our Travel Alerts, available online or in our Jefferson Lines Mobile App 2.0.
We are excited to soon be introducing a new booking tool to better serve our passengers. Subscribe to our emails below for upcoming announcements about this exciting improvement.
Starting January 1, 2023, all tickets will expire after their date of travel and no longer be eligible for reissue. To change the date or time of your ticket, please contact Customer Care prior to travel date and time. Requests after the original date of travel will not be honored. Thank you!