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Ticket Purchasing Options

Wondering how to buy Jefferson Lines bus tickets? For your convenience, Jefferson Lines offers a variety of ticket purchasing options.

When looking at your ticket purchasing options, please note that not all tickets are refundable. If you wish to purchase a refundable ticket, be sure to ask the ticket agent for the refundable price. Fares are subject to change without notice.

Note, passengers need to arrive at least 15-20 minutes prior to departure. Please visit our Travel Tips for more information regarding preparing for travel.

You must have an electronic boarding pass or printed boarding pass to present to the driver in order to board the bus.

Online

Purchase tickets in the convenience of your home using our online booking tool with a major credit card.

Please note that when purchasing an online ticket, you will receive your ticket via email to your inbox. Check your junk folder if you do not see the email in your inbox.

Online tickets are non-refundable and will expire after their date of travel. Tickets can be reissued/rescheduled prior to the date of travel when purchased through the Jefferson Lines website or authorized agent. Passengers can reissue/reschedule their ticket using their Jefferson Lines account under “manage my ticket” while logged in, or by calling Customer Care at 858-800-8898. A cancellation fee will be assessed during the cancellation or reissue process of the online ticket. Please see our Refund Policy for complete details.

In Person

Please see our Bus Stops page to find the location nearest you. Most locations accept cash, and/or major credit cards, but we recommend to contact your local stop to confirm accepted payments.

You may purchase tickets for travel on the day of or in advance. Please note that not all tickets are refundable. If you wish to purchase a refundable ticket, be sure to ask the ticket agent for the refundable price.

Over the Phone

To purchase a ticket over the phone, you may call our Schedules and Fare Line at 858-800-8898. Tickets can be purchased over the phone with a major credit card. Additional processing fees may apply for phone orders.