Bus Tickets Online for Jefferson Lines
How To Purchase Bus Tickets on Jefferson Lines
We accept American Express (AMEX is accepted on-line only), Visa, Master Card, and Discover. Simply choose your origin, destination, and dates of travel. You will then need to fill out a form with your name, address, and credit card information. Tickets are subject to a refund if schedules are cancelled due to weather.
The boarding pass is your ticket. Please present your ticket to the driver along with a valid form of ID.
If you are leaving from a bus depot that checks baggage, please show the agent your ticket and they will issue a baggage tag for the checked luggage.
Please note, when purchasing your ticket, you will need to have access to a printer in order to print your boarding pass. If you do not have access to a printer, you will receive an email confirmation that can also be used as your ticket that you can print off once you do have access to a printer prior to your trip.
Online tickets are non-refundable. Travel is good only on the dates purchased. You must have a valid ID to board the bus. The ticket is only good for the name on the ticket.
Buy tickets over the phone.
U.S. customers who call our toll-free number, 800-451-5333, may purchase tickets using a credit card. With Tickets by Mail, tickets purchased are delivered by first-class U.S. mail or FedEx. Charges apply when receiving your ticket via FedEx. Unless you are checking baggage, you can proceed straight to the bus, without check-in at the terminal counter.
Buy tickets at a bus depot.
Jefferson Lines operates many bus depots that are equipped to sell tickets. You can purchase tickets for travel in advance or for the next bus available.
Application of Fares
Jefferson Lines does not guarantee that fares available on-line will be available at local agencies or in reverse. Fares are also subject to change without notice.
For information in Spanish, please call 612-721-2288
Para informacion en espanol, llame al: 612-721-2288
For information in Hmong, please call 800-767-5333 ext.415
Yog koj xav tau neeg txhais lub hmoob no hu rau tus xov tooj 800-767-5333 ext. 415
Purchase a ticket for someone at a different location
Prepaid Ticket Order (PTO) options are also available. A PTO allows you to send a same-day ticket to a person in another city. This ticket is transferred from one bus station to the other, under the following criteria:
The buyer pays a $18 non-refundable service charge at time of purchase, for up to 9 tickets.
Tickets may not be transferred outside the U.S.
Both stations must be open at the time of transaction and ticket pick-up.
Buyer and recipient should allow three hours from time of purchase to departure time to complete the transaction.
Appropriate ID or a password is required to pick up the ticket.
Only the purchaser may cancel the ticket or apply for a refund.
The recipient has 10 days from purchase to pick up the ticket.
The purchaser may also send with the ticket a cash advance up to one-half of the ticket price (cash advance not to exceed $50). There is an additional $7 service charge for cash advances. Cash advances are not available over the phone.
In some locations, it is a bus stop area only. You can board the bus without a ticket. You will then purchase your ticket at the next stop that has ticket sales.
For schedules available through our on-line ticketing system customers may purchase tickets for passengers other than themselves by emailing the link to the passenger at no additional charge! The passenger must have the ability to print their boarding pass.
Charge to a Jefferson Lines charge account
Jefferson Lines offers the convenience of easy to read statements and more ticketing options to corporate partners with a Jefferson Lines charge account. For more information call 800-451-5333.
Apply Now for a Commercial Credit Account
Jefferson Lines Commercial Credit Application (PDF)
Fax completed application to 612-359-3437 or email to CreditDepartment@jeffersonlines.com