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Lost or Damaged Baggage

For all lost, stolen or damaged luggage, please click here to fill out the baggage form which will be forwarded to our baggage department. You will need your Travel Itinerary and Luggage ID number in order to effectively complete the process. A member of our baggage department will be in contact with you within two business days.

To contact us directly:

Baggage/Express Claims
116 North 6th Street
Fort Smith, AR 72901

Phone: (888) 465-1532
Email: baggage@jeffersonlines.com